Utrecht residents can keep their current health insurance policy or compare other options for 2027. For people who want help with that choice, the municipality is offering six free sessions with an independent adviser and an online comparison tool.

Six sessions at three locations

The adviser can help residents compare policies and reimbursements and check whether financial support may be available. Residents decide for themselves whether to switch and are not committed to any policy.

The sessions are free, but advance registration and an appointment are required:

- **Overvecht, De Dreef, Schooneggendreef 27:** 30 November and 7 December, 12:00–16:00 - **Stadskantoor, Stadsplateau 1, ground floor:** 1 and 8 December, 09:00–13:00 - **Kanaleneiland, Al-Amal, Livingstonelaan 118–120:** 3 and 10 December, 09:00–13:00

Residents can register at utrecht.nl/hulp-bij-kiezen-zorgverzekering. The municipality advises bringing the policy schedule for the current insurance, although people may still attend without it.

The published information does not specify which languages are available. Residents can ask when registering or call the municipality on 14 030.

Online tool from 16 November

From 16 November, residents can use the choice tool at gezondverzekerd.nl/utrecht. After answering several questions, users receive information about which health policies may fit their situation. The municipality's online campaign for the sessions and tool starts on the same day.

Checking for financial support

The adviser can also check whether a resident may qualify for municipal support. Utrecht's 2026 care-cost scheme offers people with a low income up to €200 per person for specified costs that their insurer does not reimburse. Eligible categories include some statutory contributions, prescription medicines, dental care, physiotherapy and glasses or contact lenses for children. The scheme does not reimburse the compulsory health-insurance excess.

The municipality also points to special assistance (bijzondere bijstand), which can cover certain necessary extra costs, such as diet costs or additional clothing and bedding required because of illness or disability. Eligibility depends on the resident's circumstances.

Switching deadlines

National guidance says a new insurer will cancel the old policy automatically if a resident takes out the new policy by 31 December. Someone who cancels the old policy themselves by 31 December has until 1 February to arrange a replacement, with coverage backdated to 1 January.

Treatment that began before a switch is normally billed to the insurer that covered the patient when the treatment started. Residents should therefore consider ongoing care, contracted providers and policy conditions as well as price.

What remains unclear

The municipality has not published the number of appointments available, the cost of the programme or whether the sessions will be repeated. Its pages describe the service as free, independent guidance rather than a recommendation for a particular insurer.